Basic health protection standards that small establishments in CDMX must comply with
BASIC HEALTH PROTECTION RULES
WHAT THE LITTLE ONES SHOULD FULFILL
GROCERY SALES ESTABLISHMENTS,
FOOD AND ESSENTIAL ITEMS FOR
RESUME ACTIVITIES TOWARDS A RETURN
INSURANCE TO THE NEW NORMALITY IN THE CITY
FROM MEXICO.
Mexico City, May 2020
GUIDELINE ON THE BASIC HEALTH PROTECTION RULES THAT
SMALL ESTABLISHMENTS FOR THE SALE OF GROCERIES, FOOD AND ESSENTIAL ITEMS MUST COMPLY TO RESUME ACTIVITIES TOWARDS A SAFE RETURN TO THE NEW NORMALITY IN MEXICO CITY
TABLE OF CONTENTS
INTRODUCTION
II. AIM
III. LEGAL FRAMEWORK
IV. SCOPE AND FIELD OF APPLICATION
V. GLOSSARY
SAW. BASIC RULES FOR PEOPLE IN ESTABLISHMENTS AND CENTERS
WORK
A. For the user public
- healthy distance
- Personal Protection Elements (PPE)
B. For working people - Personal Protection Elements (PPE)
- Health promotion and protection
VII. CONTROL OF ACCESS AND EGRESS TO ESTABLISHMENTS
A. For the user public
B. For working people
VIII. SIGNAGE AND BASIC INFORMATION POSTERS
IX. CLEANING OF SPACES AND DISINFECTION OF SURFACES
A. Training for the management of sanitizing substances
X. VENTILATION SYSTEM
XI. STAGING OF HOURS AND WORKING DAYS
A. Implementation of staggered schedules
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XII. BASIC RULES FOR SURVEILLANCE, SUPERVISION AND IDENTIFICATION
OF POSSIBLE CONTAGIONS
A. Safety and Hygiene Commissions
B. Process for identifying possible and confirmed infections
C. Closure of establishments due to confirmed cases with COVID-19 and notification
of infected people
D. Contact tracing within the industry
E. Surveillance and supervision
XIII. BIBLIOGRAPHIC REFERENCES
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INTRODUCTION
On March 11, 2020, it was declared by the World Health Organization,
as a public health emergency of international concern, the emergence and
spread of the SARS-CoV-2 virus (COVID-19), already considered a pandemic, therefore
that governments around the world implemented urgent measures of varying
nature to counteract the contagion of said virus.
Given this declaration, the Head of Government of Mexico City carried out various
publications through the Official Gazette of Mexico City, in which
issued those provisions necessary to prevent the risk of contagion, such as
were the suspension of work and restriction of public activities, reduction of
administrative activities to the essential minimum, among others.
The General Health Council agreed on May 12, 2020, in its
third meeting of the Permanent Session, measures to continue mitigating the epidemic caused by the SARS-CoV-2 virus, after the National Healthy Distance Day; Their implementation would correspond to the Ministry of Health of the Federal Government. - With publications of May 14 and 15 of the current year, in the Official Gazette of the
Federation, the Ministry of Health announced the Agreement that establishes a strategy to resume social, educational and economic activities, as well as a traffic light system by region to evaluate the risk weekly.
epidemiological related to the continuation of activities in each entity
federation, as well as extraordinary actions are established; From this agreement
began the process of gradual, orderly and cautious opening, divided into three stages. This same agreement orders the development of health security guidelines in the
work environment.
Derived from the above, the Government of Mexico City, in accordance with what
stipulated by the health authorities of the federal government, has developed different instruments in coordination with different entities in both the public and private sectors, to strengthen all those actions that help maintain control and prevent the risk of contagion during the resumption of activities.
For this reason, on May 20 of the current year, the Head of Government of the City of
Mexico presented the Gradual Plan towards the New Normality in Mexico City that establishes the strategies that will be implemented to resume activities
labor, social, educational, cultural and economic in Mexico City, which must be progressive and adhere to minimum safety standards
against risk of contagion. For this, a traffic light system and a Committee were contemplated.
of Monitoring towards the New Normality of Mexico City, which allows evaluating the
epidemiological risk related to said resumption of activities, which is
is empowered to establish additional extraordinary actions to those already
established.
In this stage of activation of the economy in Mexico City, it is necessary
keep this coordination in force, but mainly, have the participation of
citizenship at this time of transition. Because the existing health measures
would be harmless, as long as the population exceeds the minimum safety levels
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health in their different work environments and social coexistence. Through the
This document proposes those guidelines that should be considered by
employers, as well as members of senior management and operational positions, with the
purpose of appropriately implementing sufficient sanitary measures to
prevent the risk of contagion and monitor the interior of their work centers
according to the specific needs of each sector.
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II. AIM
In the context of the return of economic and social activity in Mexico City,
must maintain sufficient security measures to prevent the risk of
contagion in the various work centers. Because each industry sector and
of commerce respond to different needs, measures of protection must be established
health security that meets the needs of each sector.
The main objective of this document is to design the most appropriate health measures.
effective and sufficient to prevent contagion and contain the spread of
definitively in each sector, taking as reference the provisions that
federal and local health authorities have issued in this regard, as well as with the support
of the country's health institutions. Likewise, establish measures and recommendations
additional measures to minimize the risk of contagion in their respective sectors,
fields of action and work centers, considering at least the measures
contemplated in the Plan and other applicable regulations.
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III. LEGAL FRAMEWORK
❖ Political Constitution of the United Mexican States
❖ Political Constitution of Mexico City.
❖ Organic Law of the Executive Branch and the Public Administration of the City of
Mexico.
❖ General Health Law.
❖ Health Law of the Federal District.
❖ Digital Operation and Innovation Law for Mexico City.
❖ Federal Labor Law.
❖ Agreement establishing a strategy for the reopening of the
social, educational and economic activities, as well as a traffic light system
by regions to evaluate the related epidemiological risk weekly
with the reopening of activities in each federal entity.
❖ Technical Guidelines for Health Safety in the Work Environment.
❖ Gradual Plan towards the New Normality of Mexico City.
❖ Sixth Agreement establishing the Guidelines for the execution of the
Gradual Plan towards the New Normality in Mexico City.
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IV. SCOPES AND FIELD OF APPLICATION
It is important to be clear that the health risk emergency has not ended, for
For these reasons, security measures to prevent the risk of contagion should not be
cease to be applied in the different environments of social interaction and even less in the
spaces in which we spend most of our time. Work centers, whether
industrial, commercial or administrative, are an example of those places where the
risk of contagion is high, because daily coexistence can generate relaxation
of health measures.
For these reasons, these guidelines will be mandatory for staff to follow.
who works in small establishments selling groceries, food and items
essential, as well as the users and consumers who turn to them.
All commercial establishments will operate according to the traffic light
epidemiological, for this reason the owners of grocery sales establishments,
food and essential items, will have the responsibility of consulting the portal of
publication of Guidelines (covid19.cdmx.gob.mx/medidassanitarias), to be able to see
the Guidelines that will be applicable to your establishment, since it will be necessary
Print them and post them in a visible place within your business.
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V. GLOSSARY
● COVID-19: It is a disease caused by the SARS-CoV-2 virus.
● Suspected case: All those people who present 2 or more of the
symptoms associated with COVID-19.
○ Symptoms associated with COVID-19:
■ Fever
■ Cough
■ Tiredness
■ Muscle and/or joint pain
■ Sore throat
■ Diarrhea
■ Conjunctivitis (eye discharge) or irritation
■ Headache
■ Loss of sense of smell or taste
■ Runny nose
■ Warning sign: drowsiness
■ Sign of severity: difficulty breathing
● Personal Protective Equipment (PPE): are equipment, parts or devices that
prevent a person from having direct contact with hazardous environments
risky, which can cause injuries and illnesses, such as
face masks, face shield and gloves.
● People at risk or vulnerable: All those people who
present any of the following conditions:
○ People over 60 years old
○ Pregnant women
○ People with disabilities
○ People who suffer from chronic diseases such as cancer, diabetes,
respiratory and cardiac diseases.
● Working People: Any person who carries out activities related to their
I work in person in an office, factory, plant or similar facility.
● User Public: Any person who enters and/or remains inside a
establishment or business to acquire merchandise.
● Healthy Distance: Social measure to reduce the risk of contagion in the
spread of the disease caused by the SARS-CoV-2 virus, consisting of
maintain a minimum distance of 1.5 meters between people in spaces
where any interaction occurs.
● Signage: The communication technique that, through the use of signs and symbols,
iconic, linguistic and chromatic, guides and provides instructions on how to
act an individual or a group of people in a certain physical space.
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SAW. BASIC RULES FOR PEOPLE IN ESTABLISHMENTS AND CENTERS
WORK
A. For the user public - healthy distance
- According to the surface of the establishment, it will be guaranteed in all
moment that the healthy distance of 1.5 meters is respected between each
person within the establishment, whether worker and/or customer. - The client must wait behind the line that indicates the waiting space
to order the needed products and/or to pay, as stipulated by the
establishment. - In the event that a line forms outside the establishment in which the
customers are waiting to enter, they must always maintain a
space of 1.5 meters distance between each person. - The customer must avoid touching products that they are not going to buy to
reduce the probability of contagion. - If possible, the delivery of the products will be favored.
sold by the worker at the entrance of the store,
thus preventing the client from entering the establishment.
- Personal Protection Elements (PPE)
- Entry to the establishment will only be allowed if the client carries a
face mask positioned correctly on the face. - The client must clean their hands with 70% alcohol dispensers
or 70% alcohol-based disinfectant gel at the time of entering the
establishment. - Customers will be enabled and communicated about the systems that
promote contactless payment (credit cards, virtual platforms,
etc.) to the extent possible.
B. For working people
- Personal Protection Elements (PPE)
- It must be distributed among workers with management functions.
attention to the public, at least the following equipment:
to. Face masks, preferably washable in order to be empathetic
with the environment (train on cleaning and replacement), and
b. Face shield/goggles/safety glasses with side protection,
upper and lower eyes. - The worker must wear personal protective equipment
correctly all the time. - The use of jewelry, ties, beard and mustache should be avoided, since
They are reservoirs of viruses and other microorganisms (fomites).
9 - Measures will be taken to prevent sharing among workers:
cell phone, kitchen utensils, personal protective equipment (PPE),
stationery, pens, etc. - The worker must wash their hands frequently,
will respect respiratory etiquette (sneeze or cough into a tissue that
It will be disposed of in a closed trash can, or disposed of indoors.
arm) and will maintain a distance of 1.5 meters from clients or
providers. - The use of gloves should not replace hand washing in any way.
moment. Its use is exclusively recommended for money management.
- Health promotion and protection
- Measures will be taken so that workers take care of the
social distance with your colleagues of at least 1.5
meters. - Disposable tissues used to wipe the nose or protect the
mouth, as well as disposable face masks, must be placed in a
container identified as “sanitary waste” with a bag and lid,
to tie and throw in the final waste container. - Workers will be trained on protective measures
of health (frequent hand washing, respiratory etiquette, greeting
distance and effective recovery) and on the measures that
will be implemented in the workplace as part of the
New Normality. - There will be an action guide for cases in which a person
worker manifests symptoms of COVID-19, with the purpose of
protect you, as well as the rest of the workers and their families, who
include: basic measures for handling suspected contagion,
contacts, confirmed and their return to work. - Staff with suspected or confirmed COVID-19 will be encouraged to
comply with the corresponding home security, which is the limitation
voluntary and temporary mobility of a person, to remain in
your residence address or in a place other than a public space to
prevent further spread of the disease in the community. This
Sheltering can also occur due to the vulnerable condition
of the person, or due to the type of activity carried out in the center of
job. During the time that this protection lasts, the person
worker must receive her salary. - In the event of a positive case being registered among workers in the
establishment, immediate notification must be given to the authorities through
of the LOCATEL system and the digital tools available (SMS with
covid19 at 51515 or visit the website https://test.covid19.cdmx.gob.mx/ ). - The guiding principles of the
“Non-Discrimination” for people who have had COVID-19 or
have lived with a family member who has or has had it.
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VII. CONTROL OF ACCESS AND EGRESS TO ESTABLISHMENTS
A. For the user public - There will be saturated jargons, sanitizing mats or alternatives
similar with sodium hypochlorite with concentrations of at least 0.5%
with products registered with the Environmental Protection Agency (EPA)
certificates to eliminate SARS-CoV-2 for customers entering the
establishment. The use of disinfectant arcs is not recommended. - The disinfectant liquid will be replaced in the jars or sanitizing mats.
every time they require it. In case of saturated jargons, it will be ensured that
These are clean and saturated with the disinfectant solution. Can
put on a clean, dry cloth to remove excess fluid from the
shoe soles. - There will be 70% alcohol or gel dispensers at the entrances.
70% alcohol-based disinfectant. - Exclusive entrances and exclusive exits will be established for the
establishments. If there is only one access, this will be
must be divided by physical barriers, in order to have spaces
specific for entry and exit, thus inhibiting possible approaches
between clients. - Preferential access to people in situations of need must be protected.
Vulnerability: people over 60 years of age, pregnant women or
infants, people with disabilities and people with
chronic diseases. - The Secretariat of Works and Services has proposed the following flows for the
tour of establishments, which are based on guaranteeing the
healthy distance and must be marked on the floor or indicated with some
physical barrier:
Flow for medium and large self-service establishments with a counter
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Distribution of spaces and flow for small businesses with counter sales
B. For working people - Exclusive entrances and exits for staff will be established, in case
If there is only one access, this must be divided by physical barriers
in order to have specific spaces for the entry and exit of the
staff. - Toilets must have sinks in adequate conditions.
of operation (functional and that have water and soap) and towels
of disposable paper, or, where appropriate, with 70% alcohol dispensers or
70% alcohol-based disinfectant gel.
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VIII. SIGNAGE AND BASIC INFORMATION POSTERS - Official infographics on health measures for the emergency will be placed in
multiple visible places. - The space of the establishment will be marked with marks on the floor, walls and/or
furniture, which indicate waiting spaces or the flow of the premises,
remembering the minimum distance of 1.5 meters between people, within the
establishment and outside it (anticipating cases in which lines will form outside
of the establishment of people waiting their turn). - The spaces that clients must respect must be marked on the floor to ensure
order the products or to pay.
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IX. CLEANING OF SPACES AND DISINFECTION OF SURFACES
A. Training for the management of sanitizing substances - There will be protocols for daily cleaning and disinfection of areas,
surfaces and objects of contact and common use, including washing with
soap and water, and disinfect with a sodium hypochlorite solution at
0.5% or other certified to eliminate SARS-CoV-2. - If household bleach is used for cleaning, it will be used at an initial concentration
of 5%. The above means that, for every liter of water, you must add
4 teaspoons (10 ml) of bleach. - Unused objects will be removed to facilitate cleaning and disinfection of
all areas. - Warehouses and warehouses will be disinfected regularly.
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X. VENTILATION SYSTEM
For ventilation in establishments and work centers, the following guidelines must be followed:
following points:
● Ensure natural ventilation of spaces: open doors and windows for ventilation.
correct direction of air.
● The ventilation system may only operate with recirculation of a minimum of
30% towards the outside.
● Among the ventilation strategies, the main ones are: dilution, patterns
of air flows, pressurization, distribution and control of temperature and
humidity, filtration and other strategies such as germicidal radiation
ultraviolet (UVGI).
● In buildings with mechanical ventilation, maintain ventilation 24 hours a day, 7 days a week.
weekdays.
● Ongoing maintenance of air conditioning systems, including
change filters regularly, ensuring correct placement to
avoid air leaks. Check if the filters used can be
changed for ones with greater efficiency.
● Filters must be properly installed and maintained
suitable for air recirculation system. Filters must be designed
appropriately for the building in which they will be used.
● Properly installed, higher efficiency filters can remove
particles of a relevant size depending on the capture efficiency
installed. The ISO 16890-1:2016 standard must be complied with
● The system must be turned off when changing filters and all safety measures must be taken.
necessary protection, such as wearing gloves, including an FFP3 respirator, outdoors
free and discard it in a sealed bag.
● Reduce relative humidity to 30% (+-10%) in all spaces, to avoid
concentration of SARS-CoV-2 droplets.
● The minimum percentage of air to the outside is 30%, with a temperature of
24°C (+-2°C).
● Check that there are no leaks in pipes or in any part of the system.
● Turn on the ventilation at nominal speed at least 2 hours before
occupancy of the establishment and change to low speed two hours after
to vacate the establishment.
● At nights and weekends do not turn off the ventilation, leave it operating at low
speed.
● Prevent people from working near the air system exhaust
conditioned.
● Continuous training for personnel who operate the air conditioning system.
● If the establishment has toilets with lids installed, wash the
toilets with closed lids, to minimize the release of drips and waste
that remain suspended in that space. It is important that the water seals
They work all the time. Therefore, they must be organized so that the occupants
of the establishment have instructions to always use closed lids.
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XI. STAGING OF HOURS AND WORKING DAYS
A. Implementation of staggered schedules - Workers will have staggered work schedules to avoid
saturation in case the committee or person responsible for implementation
of the measures for the New Normality as you consider it.
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XII. BASIC RULES FOR SURVEILLANCE, SUPERVISION AND IDENTIFICATION OF
POSSIBLE CONTAGIONS
A. Safety and Hygiene Commission
Establishments must designate a committee or person responsible for the
implementation, monitoring and supervision of measures for the New
Normality in the framework of COVID-19.
B. Process for identifying possible and confirmed infections
Workers who have been in contact with a person will be identified.
infected or suspected infected person and will be sent home.
The return of sick workers will be avoided without having the
relevant medical evaluation.
The record and monitoring of personnel in home protection will be kept
voluntary and evaluate possible cases of contagion.
C. Closure of the establishment due to confirmed cases with COVID-19, notification
of infected people
In the event of a positive case being registered among workers in the
establishment, immediate notification must be given to the authorities through the
LOCATEL system and SMS with covid19 to 51515.
D. Contact tracing within the industry
Staff with symptoms of the illness will be sent home. If
If you have difficulty breathing, you should be referred to a medical care center.
closest. If necessary, staff with symptoms may be
temporarily referred to the assistance and isolation area defined for the
entry and exit control. Finally, you must be provided with educational material
to prevent infections at home.
E. Surveillance and supervision
If applicable, the medical staff of the establishment/company and the Commission
of Safety and Hygiene are those who, based on their own observations and the
responses to the questionnaires applied, monitor the symptoms of the
collaborators. Likewise, they supervise cleaning tasks and compliance with
prevention measures by all people who enter the
facilities.
If contagion occurs, the person is kept in confinement
for a minimum period of two weeks. The person's shift staff
infected person must in turn remain in confinement for two weeks
to ensure that they do not show signs of the disease.
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The areas where the person was are isolated, closed for 48 hours and
they sanitize. The company must notify the corresponding authorities
(SEDESA) and take all pertinent measures to contain an outbreak, as well
how to ensure that the person has adequate medical care and does not
receive any sanction or be subject to any retaliation from his
superior. Likewise, you must continue receiving your entire salary without
consider days of absence.
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XIII. BIBLIOGRAPHIC REFERENCES
● TECHNICAL GUIDELINES FOR HEALTH SAFETY IN THE ENVIRONMENT
LABOR
https://www.gob.mx/stps/documentos/lineamientos-tecnicos-de-seguridad-sanit
aria-in-the-work-environment
● GRADUAL PLAN TOWARDS THE NEW NORMALITY IN MEXICO CITY
